Privacy Policy | Alfa Transport LLC

1. Introduction

This Privacy Policy outlines how Alfa Transport LLC ("we", "us", or "our") collects, uses, protects, and handles your personal and confidential logistics data in connection with our freight transportation services. We are committed to safeguarding the privacy and security of your supply chain information.

2. Information We Collect

We may collect the following types of information:

Shipper Identification Information: Name, email address, phone number, and business facility details provided through our quote forms or during account setup.
Shipment Data: Pickup and delivery addresses, cargo manifests, inventory lists, consignee contact information, and special handling instructions necessary for the provision of our services.
Tracking Data: Real-time location data of cargo in transit, collected through GPS telematics and dispatch software.

3. How We Use Your Information

Your information is used for the following purposes:

To execute, manage, and track the freight transportation services you have requested.
To communicate with you regarding shipment status, delivery delays, and proof of delivery.
To process invoices and manage our carrier-shipper relationship.
To improve our logistics network and route planning efficiency.
To comply with Department of Transportation (DOT) and other legal obligations.

4. Data Security and Confidentiality

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Using secure, encrypted connections (SSL/TLS) for data transfer via our TMS (Transportation Management System).
Restricting access to confidential shipment details to authorized dispatchers and drivers only.
Regularly reviewing our data collection, storage, and processing practices.
Vetting partner carriers to ensure compliance with security standards.

All client shipping data, route information, and proprietary supply chain details are treated with the strictest confidence and will not be shared with third parties without your explicit consent, except as required for interlining or by law.

5. Third-Party Services

We may use third-party logistics platforms and factoring services to deliver our services. While we vet these services for their security and privacy compliance, we are not responsible for their individual privacy practices. We encourage you to review the privacy policies of any third-party services we may use in connection with your shipments.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information held by us. You also have the right to opt-out of marketing communications. To exercise these rights, please contact us.

7. Changes to This Policy

Alfa Transport LLC reserves the right to update this Privacy Policy at any time. We will notify clients of any significant changes. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact Alfa Transport LLC.